About Benjamin Gundgaard

My name is Benjamin Gundgaard. I am founder of CustomerSense and I help companies sell more online.

12 year’s of experience
I have worked professionally with E-commerce the last 12 years and I cannot image a more interesting and fascinating playground than the Internet. In 2004 I founded CustomerSense, an independent E-commerce consultancy. My first client doubled their online sales and since then, many more clients have joined my client list. Today I consult companies such as TUI, General Electric, Barclaycard, Deloitte and many more.

Customer centered E-commerce
To build a successful E-commerce website, many disciplines must walk hand in hand. However, (to be frank) developers often speak one language, the designer another and the CEO doesn’t understand what the developer or designer is saying.

To avoid this, I have created a process which makes sure, that commercial goals, technology, design, usability and sales are intelligently united. The process focuses on the customer’s needs, desires and aspirations throughout the entire development cycle.

Commercial results
Based on this process, I have helped my clients improve their revenue (conversion rates) by 15 – 300% (some more). I only help companies which I believe can increase their online sales significantly, based on my guidance.

Feel free to contact me
You are welcome to contact me.